Our 24/7 Customer Care Team is available by phone on 0800 030 4893 or by email at EVsupport@esbenergy.co.uk. You can also reach out to us via twitter @ESBEVSolutions.
If you notice damage or vandalism at a Charger please call our 24/7 Customer Care Team on 0800 030 4893.
If it is an emergency situation, please contact emergency services immediately on 999.
If you have followed the instructions on the Charger and you are still unable to detach the cable, please consult your vehicle’s user manual. Some vehicles have a built-in locking mechanism, which may require you to unlock the cable from the vehicle as well. Failing this, please call our 24/7 Customer Care Team on 0800 030 4893.
